Logging Calls

Logging Calls

Overview

Call logging helps maintain a complete customer communication history.

Steps

  1. Open a Lead, Contact, or Deal.
  2. Select Log Call.
  3. Enter:
    • Call Date
    • Duration
    • Call Outcome
    • Notes
  4. Save.

Benefits

  • Improves customer tracking.
  • Helps managers review sales activity.


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