How to Add a Support Ticket in WeekMate HRMS Mobile App
How to add tickets from the user side
Overview
The Tickets feature in the WeekMate HRMS mobile app allows employees to raise support requests for HR, IT, administration, or other organizational services. Employees can submit a ticket with the required details and track its progress through the system.
This guide explains how to add a Support Ticket using the WeekMate HRMS mobile app.
Before You Begin
Before proceeding, make sure:
You are logged in to the WeekMate HRMS mobile app.
You have access to the Tickets feature.
The required ticket categories have been configured by your organization.
Steps
Open the WeekMate HRMS mobile app.
Swipe through Quick Actions.
Tap Tickets.
Tap Add Ticket.
Enter the required ticket details.
Review the information.
Tap Submit.
Your support ticket will be raised successfully.
Video Tutorial
Watch the video below for a complete walkthrough of adding a Support Ticket in the WeekMate HRMS mobile app.
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